Privacy Policy
As a leading provider of debt settlement services, privacy and data protection are of the utmost importance to Mantis Financial Group Inc. This Privacy Policy details the company's policies for the handling of personally identifiable information ("Information") submitted by the reader of this Privacy Policy ("You") or otherwise collected by Mantis via the company's website or in the course of providing services. Mantis will use and disclose Information only in accordance with the terms of this Privacy Policy. We review and update our privacy policy annually. This policy was last updated February 9, 2010.
How and Why We Obtain Information
Mantis acquires Information through its website and through its relationships with customers in order to provide its services. This Information may be personal, private, and/or personally identifying, and Mantis recognizes the need for security measures in dealing with this information, as detailed below.
INQUIRIES: The website contains various forms, links, and fax numbers that You may use to solicit information about the website, Mantis services, and the company in general. When You complete and submit a form, send us an e-mail, send us a fax, or contact us by telephone, Mantis may store the inquiries, including any personally identifiable information provided and use such information to respond to or service your inquiry. Any nformation submitted is collected only with Your knowledge and active participation. Information collected will not be disclosed to any third party unless contracted by Mantis, to contact You on our behalf.
SURVEYS: If You submitted an inquiry to Mantis or if You are a Mantis Customer, Mantis may use Your Information to contact You, directly or through a third party vendor, to complete a survey or questionnaire. Responses to any such survey may be used for internal business analyses and may be disclosed in aggregate form without disclosing any personally identifiable information.
How We Protect Information About You
Mantis considers the protection of personal information to be a foundation of customer trust and a sound business practice. We employ physical, electronic, and procedural controls, and regularly adapt these controls to respond to changing requirements and advances in technology. We restrict access to your information to those who require it to develop, support, offer, and deliver products and services to you. Examples of Mantis's security measures include: sophisticated security monitoring tools; documented security policies; restricted access of personally identifiable information; and, periodic security audits.
How We Share Information About You
USE AND DISCLOSURE OF INFORMATION: Mantis never sells any personally identifiable information and, never discloses such information to any third parties without a prior agreement and/or privacy protections in place.
SERVICES PROVIDED BY GLOBAL CLIENT SOLUTIONS, LLC: When You register to use Mantis’ online processing services through Global Client Solutions, LLC, You will be required to provide personally identifiable information and to enter into a written agreement with Mantis.
CONFIDENTIALITY: All contracts entered into between Mantis and Mantis Customers, Subcontractors, and other third party service providers contain express provisions governing the confidential treatment of all personally identifiable information.
INVESTIGATIONS: Mantis may use Information to conduct internal investigations or may disclose Information to cooperate with law enforcement agencies or other governmental authorities and/or disclose Information as required by law.
Privacy Online
We employ all of the safeguards described previously, along with the following Internet-specific practices:
When You browse the company's website, Mantis may collect information regarding the domain and host from which You access the Internet, the Internet Protocol address of the computer or Internet Service Provider You are using, and anonymous site statistical data. Information collected while You're browsing our website may be used to analyze trends, administer the website, improve site performance, gather broad demographic information, and for security purposes. Such Information may be disclosed to third parties to provide any of the aforementioned activities on behalf of Mantis.
We use firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to prevent unauthorized access to our computer networks.
When you visit our website, we may collect technical and navigational information regarding the website and its use, such as computer browser type, Internet protocol address, pages visited, and average time spent on our Web sites to improve our Web design and functionality.
COOKIES: Forms on our website may use cookies. Cookies are small files of data that reside on Your computer and allow Mantis to recognize You as a previous visitor of our website. Mantis may use cookies to populate frequently used forms, to facilitate site navigation, or to customize Your online experience. Mantis uses cookies solely to maintain personalized services throughout the website.
Email Privacy Policy
Why did you receive a mailing from us?
Our email marketing is permission based. If you received a mailing from us, our records indicate that (a) you have expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or otherwise have an existing relationship with us.
If you believe you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to abuse@constantcontact.com for review.
How can you stop receiving email from us?
Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. Follow the SafeUnsubscribe™ or Update Profile links at the end of any email.
EMAIL SHARING AND USAGE: We will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to provide services or to respond to your request for information, and to contracted service providers to provide services relating to our communications with you.
WEB BEACONS: When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL). Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
Access to Your Information
You may access and, if necessary, correct your account information by contacting our Customer Service Department. We will need to verify your identity, and Mantis will correct or delete the Information within thirty (30) days of receipt of Your request, unless required by law or contractual obligation to maintain such information. Please contact us if you require any additional information:
Mantis Financial Group, LLC
7975 Raytheon Rd, Ste 380
San Diego, CA 92111
Privacy@MantisInc.com
